What is the first step in completing a successful preincident survey?

Building the relationship between the company officer and the business owner or occupant before the survey begins is crucial for a successful preincident survey. Establishing rapport and trust can lead to more open and honest communication, enabling the company officer to gather more accurate and comprehensive information about the premises. This relationship fosters collaboration, making it easier to discuss any hazards, operational concerns, and the overall layout of the facility.

When the business owner or occupant feels comfortable with the officer, they are more likely to share critical insights about their operations, potential risks, and specific needs related to emergency response. This initial step sets a solid foundation for the detailed analysis that follows, ensuring that the survey is not only thorough but also tailored to the unique aspects of the building or operation being surveyed. Without this relationship, the subsequent steps, such as data collection and analysis, may lack the depth and contextual understanding needed for effective emergency planning.