When issuing instructions to the crew, company officers should:

Delivering a message clearly and concisely is critical when issuing instructions to the crew because it ensures that the information is understood without ambiguity. Clarity helps prevent miscommunication, which can lead to mistakes that may compromise safety and efficiency in operations. A concise message allows crew members to quickly grasp the essential elements of the instructions, making it easier for them to act on them without confusion.

Clear and direct communication enhances the crew's ability to follow orders effectively, as it eliminates unnecessary complexity that could distract or overwhelm them. It also fosters a more professional environment where expectations are clearly stated, and accountability can be established.

In contrast, other approaches such as providing monetary rewards or using punitive messages can create an environment of extrinsic motivation or fear rather than fostering clear understanding and proactive engagement. Similarly, laissez-faire leadership might lead to a lack of structure and guidance, which can hinder the crew's ability to follow orders effectively.